1. The order for our products can only be placed through our website.

2. We accept orders 24 hours a day all year round.

3. Orders placed on business days after 11am (EST), Saturdays, Sundays and holidays will be processed the next business day.

4. An essential requirement for placing an order will be to correctly complete the form available on the website. It will be necessary to provide a telephone number and/or email address to confirm acceptance and completion of the order. Orders that cannot be verified within 3 business days will not be fulfilled. Each accepted order will be confirmed by telephone or email.

5. Orders about which there is any doubt will be checked by the store - the order may be canceled by the store. Customers will be informed of this situation.

6. The items that make up the order will be sent by mail/courier – the order fulfillment period is approximately 7 business days. This period may be extended. The client will be informed about a possible lack of goods in the warehouse, or in the event that the duration of the contract is extended. If the client does not agree with this extension of the terms of the contract, he or she may cancel or resign only from that item that exceeds the duration of the contract.

7. This offer does not constitute a commercial offer but a simple invitation to place orders to consumers.

8. Despite all our efforts, we cannot guarantee that the published descriptions of the products do not contain any type of imperfection or are free of errors, and therefore they cannot be the basis for possible claims.

9. Key Player Limited reserves the right to refuse to accept an order without specifying a specific reason.

10. If you purchase products whose price has been entered incorrectly due to a store or server failure, the customer will be informed of this fact, and the order will be cancelled.

11. Orders are placed to Europe, North America, South America, Australia, Africa and Asia.

12. Personal data provided to our company when placing the order will only be processed by Key Player Limited, Dubai Airport Freezone, Building 6EA, Dubai, United Arab Emirates. Personal data will not be transferred to third parties for advertising purposes.

13. In case of advance payment, the goods will be sent to you as soon as the full payment (100%) has been credited to the Store's bank account.

14. Due to the fact that Key Player Limited only sells products by mail order, the customer may cancel their transaction at any time, within 10 calendar days from the date of purchase of the goods - the return of the goods must be preceded by a written statement. The goods may not show signs of use and must be wrapped.

15. The company Key Player Limited is governed by the laws in force in the United Arab Emirates. Thanks to this we can offer you an excellent quality of service and the best products in the world. It will not be possible to apply EU laws.

16. The head office of Key Player Limited is located in the United Arab Emirates. All transactions will be carried out through servers located in the United Arab Emirates. Any security issues, violation of law, intellectual property will be regulated by UAE. All other matters relating to access to and use of the site will be governed by UAE law. Any type of legal/judicial proceedings related to the access and use of the site will be held in the United Arab Emirates. In the event of the initiation of possible judicial proceedings/processes you agree to your subordination to the jurisdiction of the competent courts of the UAE.

17. Your acceptance of these conditions will be understood when placing an order through the website.